{"id":19581,"date":"2017-10-16T16:17:42","date_gmt":"2017-10-16T14:17:42","guid":{"rendered":"https:\/\/clientes.ignaciosantiago.com\/new\/cro-como-optimizar-tasa-conversion\/"},"modified":"2017-10-16T16:17:42","modified_gmt":"2017-10-16T14:17:42","slug":"cro-como-optimizar-tasa-conversion","status":"publish","type":"post","link":"https:\/\/clientes.ignaciosantiago.com\/new\/cro-como-optimizar-tasa-conversion\/","title":{"rendered":"C\u00f3mo OPTIMIZAR la TASA de CONVERSI\u00d3N (CRO) [+TIPS]"},"content":{"rendered":"

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Una acci\u00f3n como hacer publicidad en Internet<\/a> puede ser realmente en vano si no sabes cu\u00e1les son los conocimientos b\u00e1sicos para convertir visitantes en ingresos.\u00a0<\/strong>Bryan Eisenberg<\/a>, especialista en CRO<\/strong>, deja claro que la mayor\u00eda de los sitios web no tienen un problema de tr\u00e1fico masivo, sin embargo, cada sitio web del mundo tiene un problema de conversi\u00f3n<\/strong>.<\/p>\n

\"cro<\/p>\n

La t\u00e9cnica de CRO<\/strong> (Conversi\u00f3n Rate Optimization<\/strong> o Optimizaci\u00f3n de la Tasa de Conversi\u00f3n<\/strong>) es un conjunto de pr\u00e1cticas de persuasi\u00f3n y optimizaci\u00f3n de conversiones<\/strong>.\u00a0En esta gu\u00eda voy a recorrer algunas cuestiones b\u00e1sicas de CRO <\/strong>para que puedas empezar ya mismo a transformar a tus visitantes en conversiones<\/strong>.[\/fusion_text][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container type=\u00bbflex\u00bb hundred_percent=\u00bbno\u00bb hundred_percent_height=\u00bbno\u00bb min_height=\u00bb\u00bb hundred_percent_height_scroll=\u00bbno\u00bb align_content=\u00bbstretch\u00bb flex_align_items=\u00bbflex-start\u00bb flex_justify_content=\u00bbflex-start\u00bb flex_column_spacing=\u00bb\u00bb hundred_percent_height_center_content=\u00bbyes\u00bb equal_height_columns=\u00bbno\u00bb container_tag=\u00bbdiv\u00bb menu_anchor=\u00bbque-es\u00bb 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text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Qu\u00e9 es el CRO, c\u00f3mo funciona y para qu\u00e9 sirve<\/p>\n

[\/fusion_title][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]
\nB\u00e1sicamente, el CRO<\/strong> es el proceso de optimizaci\u00f3n de un sitio web<\/strong> con el objetivo de aumentar la simetr\u00eda entre lo que hacen los visitantes y la acci\u00f3n espec\u00edfica que se ha propuesto lograr el sitio web<\/strong>.\u00a0Es decir, si el sitio web se propone espec\u00edficamente aumentar la cantidad de suscriptores, el CRO se encarga de optimizar el sitio<\/strong> para que la mayor parte de los visitantes se conviertan en suscriptores.
\nEsto tiene que ver con incrementar la tasa de conversi\u00f3n<\/strong>. Una conversi\u00f3n no s\u00f3lo se refiere a una venta, tambi\u00e9n pueden ser suscriptores o cualquier otro tipo de acci\u00f3n para la que el sitio fue creado.\u00a0Para ello, la t\u00e9cnica de CRO (conversi\u00f3n rate optimization u optimizaci\u00f3n de la tasa de conversi\u00f3n) combina diferentes disciplinas que testean el proceso de compra\/ o de la acci\u00f3n espec\u00edfica a realizar por los usuarios<\/strong>.
\nPor lo general, un equipo de CRO est\u00e1 conformado por especialistas en User Experience<\/strong> (se enfocan en la experiencia de usuario), Web Analytics<\/strong> (Anal\u00edtica Web) y SEO<\/strong> (Optimizaci\u00f3n en motores de b\u00fasqueda).\u00a0El inicio de la t\u00e9cnica CRO comienza desde la captaci\u00f3n del usuario<\/strong> para continuar con todas aquellas interacciones que realiza en el sitio web.
\n[\/fusion_text][fusion_alert type=\u00bbgeneral\u00bb accent_color=\u00bb#fff\u00bb background_color=\u00bb#1c6979″ border_size=\u00bb4px\u00bb icon=\u00bbfa-exclamation-triangle fas\u00bb text_align=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb text_transform=\u00bb\u00bb dismissable=\u00bb\u00bb box_shadow=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Los expertos indican que el CRO debe contar con dos caracter\u00edsticas principales: ser incremental e iterativo<\/strong>. Lo primero tiene que ver con encontrar mejoras e implementarlas<\/strong> para volver a iniciar el proceso de mejora. Lo iterativo es la repetici\u00f3n<\/strong>. Hay que estar permanentemente buscando la optimizaci\u00f3n del sitio<\/strong>.<\/p>\n

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Ventajas de implementar t\u00e9cnicas de CRO en tu sitio web<\/p>\n

[\/fusion_title][fusion_text]<\/p>\n

Se habla mucho del CRO y de optimizar la tasa de conversi\u00f3n<\/strong> para transformar visitas en clientes y ventas y \u00a1no me extra\u00f1a! Cada vez somos m\u00e1s en Internet y aplicar t\u00e9cnicas de mejora de la conversi\u00f3n puede significar que, con menos tr\u00e1fico, puedes llegar a generar m\u00e1s ventas. La idea es que aprovechar lo que tienes y optimizarlo para perseguir las necesidades de tus usuarios. Adem\u00e1s, el CRO otros beneficios<\/strong> que destaco a continuaci\u00f3n:<\/p>\n

[\/fusion_text][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Te permite entender mejor a tus clientes<\/strong>: A trav\u00e9s de esta herramienta vas a poder saber mejor qui\u00e9nes son y qu\u00e9 quieren para poder ofrecerles algo m\u00e1s preciso y comercializar tus productos o servicios de manera m\u00e1s efectiva.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Vas a conseguir m\u00e1s clientes<\/strong>: Al entenderlos mejor, les vas a ofrecer una experiencia de compra\/adquisici\u00f3n m\u00e1s ajustada a sus necesidades y por lo tanto, obtendr\u00e1s mayor cantidad de clientes.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

M\u00e1s clientes significa m\u00e1s ingresos para ti<\/strong>: Es decir que si tu tasa de conversi\u00f3n era del 5%, siendo que ese n\u00famero supone un beneficio de X cantidad de dinero, al aumentar a un 10% la tasa de conversi\u00f3n, tus ingresos tambi\u00e9n se duplican.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Es una herramienta dif\u00edcil de descubrir por los competidores<\/strong>: Es decir, se convierte en tu arma secreta. Al tratarse de una t\u00e9cnica que se abraza a tu entorno m\u00e1s espec\u00edfico, tus competidores no sabr\u00e1n exactamente lo que est\u00e1s haciendo para lograr mayor cantidad de conversiones.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Te permite aprovechar al m\u00e1ximo a los clientes\/potenciales clientes que est\u00e1n llegando a tu sitio web<\/strong>: El CRO no tiene que ver con conseguir m\u00e1s tr\u00e1fico, sino con lograr que esos visitantes se conviertan en clientes. Todo esto impacta tambi\u00e9n positivamente en el coste por adquisici\u00f3n<\/strong>, porque \u00a1lo reduce!<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

A Google le va a encantar tu website y mejorar\u00e1 su posicionamiento en buscadores<\/strong>: Si muchos visitantes abandonan tu p\u00e1gina web sin convertir, Google te tendr\u00e1 entre ojos. En cambio, si percibe que cada vez son m\u00e1s los usuarios que encuentran en tu sitio web lo que est\u00e1n buscando, sabr\u00e1 agasajarte con una mejor posici\u00f3n.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][fusion_alert type=\u00bbgeneral\u00bb accent_color=\u00bb#fff\u00bb background_color=\u00bb#1c6979″ border_size=\u00bb4px\u00bb icon=\u00bbfa-exclamation-triangle fas\u00bb text_align=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb text_transform=\u00bb\u00bb dismissable=\u00bb\u00bb box_shadow=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Con todo lo dicho hasta ahora, \u00bfte queda alguna duda de que tienes que aplicar CRO en tu plan de marketing digital<\/strong>? Cr\u00e9eme cuando te digo que puede hacerte cambiar de estrategia si logras dar con un enfoque \u00fanico y efectivo<\/strong>.<\/p>\n

[\/fusion_alert][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container type=\u00bbflex\u00bb hundred_percent=\u00bbno\u00bb hundred_percent_height=\u00bbno\u00bb min_height=\u00bb\u00bb hundred_percent_height_scroll=\u00bbno\u00bb align_content=\u00bbstretch\u00bb flex_align_items=\u00bbflex-start\u00bb flex_justify_content=\u00bbflex-start\u00bb flex_column_spacing=\u00bb\u00bb hundred_percent_height_center_content=\u00bbyes\u00bb equal_height_columns=\u00bbno\u00bb container_tag=\u00bbdiv\u00bb menu_anchor=\u00bboptimizar\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb status=\u00bbpublished\u00bb publish_date=\u00bb\u00bb class=\u00bb\u00bb id=\u00bb\u00bb spacing_medium=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb spacing_small=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_bottom=\u00bb\u00bb 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hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb type_medium=\u00bb\u00bb type_small=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ dimension_spacing_medium=\u00bb\u00bb dimension_spacing_small=\u00bb\u00bb dimension_spacing=\u00bb\u00bb dimension_margin_medium=\u00bb\u00bb dimension_margin_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_bottom=\u00bb\u00bb padding_medium=\u00bb\u00bb padding_small=\u00bb\u00bb padding_top=\u00bb\u00bb padding_right=\u00bb\u00bb padding_bottom=\u00bb\u00bb padding_left=\u00bb\u00bb hover_type=\u00bbnone\u00bb border_sizes=\u00bb\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb border_radius=\u00bb\u00bb box_shadow=\u00bbno\u00bb dimension_box_shadow=\u00bb\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_color=\u00bb\u00bb gradient_end_color=\u00bb\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb render_logics=\u00bb\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb2″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

C\u00f3mo optimizar la tasa de conversi\u00f3n de tu sitio web<\/p>\n

[\/fusion_title][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

La pregunta inicial cuando pensamos en implementar t\u00e9cnicas de CRO<\/strong> es: \u00bfC\u00f3mo sacarle el m\u00e1ximo provecho a tu tr\u00e1fico web<\/strong>? Por lo general, se realizan campa\u00f1as de marketing online<\/strong> para llevar tr\u00e1fico al sitio web y se descuida el objetivo final: las ventas<\/strong>.<\/p>\n

En definitiva, el CRO es una rama del marketing digital que busca mejorar las conversiones<\/strong>.<\/p><\/blockquote>\n

\u00bfCu\u00e1ntas de estas visitas terminan convirtiendo?<\/strong> Si est\u00e1s leyendo esta gu\u00eda, seguramente son pocas.\u00a0Para mejorar las conversiones tendr\u00e1s que mejorar la experiencia del cliente y generar empat\u00eda<\/strong>. Pero eso no es una tarea tan simple. Comienza pensando en lo siguiente:<\/p>\n

[\/fusion_text][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfQui\u00e9nes<\/strong> son los usuarios de tu sitio web? \u00bfDe d\u00f3nde<\/strong> vienen? \u00bfCu\u00e1les son sus necesidades<\/strong>?<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfTienes realmente claro c\u00f3mo es el proceso de conversi\u00f3n<\/strong> de tu sitio web? \u00bfCu\u00e1les son los pasos<\/strong> que el usuario realiza y que lo terminan llevando a la conversi\u00f3n<\/strong>? \u00bfEn qu\u00e9 lugares se pierde el usuario<\/strong>?<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfConoces las m\u00e9tricas clave de rendimiento<\/strong> de tu sitio web? \u00bfEst\u00e1s utilizando las correctas<\/strong>?<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfRealizas pruebas y mediciones<\/strong> continuas? \u00bfY experimentos y evaluaciones? \u00bfConoces los puntos de mejora<\/strong> de tu proceso de compra?<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Es necesario entender que tu sitio web<\/strong> es como un local abierto todos los d\u00edas del a\u00f1o, las 24 horas del d\u00eda<\/strong>. De la misma forma que en la venta tradicional, los usuarios\/visitantes tienen preguntas y objeciones<\/strong>. El sitio tiene que estar preparado para rebatir esas preguntas y objeciones. Si no es as\u00ed, el usuario puede llegar a irse del sitio para no volver nunca m\u00e1s.<\/p>\n

De acuerdo a Steelhouse<\/a>, las tasas de conversi\u00f3n normalmente oscilan entre el 1 y el 3 por ciento<\/strong>.<\/p><\/blockquote>\n

\u00bfSabes cu\u00e1nto tiempo necesita el usuario para saber si est\u00e1 en el sitio web correcto? Solo 5 segundos<\/strong>. Ese es el tiempo que tienes para convencerlo<\/strong> que est\u00e1 en el lugar adecuado.\u00a0Antes de seguir, es necesario traer aqu\u00ed una estad\u00edstica<\/strong> que si bien ha demostrado crecer de manera progresiva, todav\u00eda tiene que recorrer un largo camino.<\/p>\n

[\/fusion_text][fusion_alert type=\u00bbgeneral\u00bb accent_color=\u00bb#fff\u00bb background_color=\u00bb#1c6979″ border_size=\u00bb4px\u00bb icon=\u00bbfa-exclamation-triangle fas\u00bb text_align=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb text_transform=\u00bb\u00bb dismissable=\u00bb\u00bb box_shadow=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Esto quiere decir que el 97% de los que visitan un sitio web no est\u00e1n interesados en lo que se les ofrece<\/strong>. Es muy poco \u00bfVerdad? De hecho, en algunos sectores puede llegar a ser menor.\u00a0Sin duda, hay mucho por hacer todav\u00eda en t\u00e9rminos de CRO.<\/p>\n

[\/fusion_alert][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb3″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Interrogantes habituales a la hora de \u00abaterrizar\u00bb en un sitio web<\/p>\n

[\/fusion_title][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfQue tienes para mi? \u00bfQue me ofreces?<\/strong> La respuesta a este interrogante es lo que define si el usuario se queda en el sitio o no<\/strong>\u00a0(por ello es lo primero<\/strong> que tiene que encontrar en el sitio web).<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfPor qu\u00e9 deber\u00eda comprarte a ti? \u00bfQue tienes de interesante para ofrecerme? \u00bfCu\u00e1l es el valor de tu propuesta?<\/strong> Resulta que existe la competencia, por lo que ese mismo producto o servicio lo puede encontrar en otros sitios (por ello, tienes que entregarle una propuesta de valor<\/strong> que lo haga comprarte a ti y no a tu competencia).<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfQu\u00e9 garant\u00edas me das?<\/strong> Aqu\u00ed juega la confianza que tiene el usuario en tu marca<\/strong>\u00a0(por ello, ten mucho cuidado a las garant\u00edas que ofreces a tus usuarios).<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

\u00bfCu\u00e1nto cuesta tu producto o servicio? \u00bfEs gratis?<\/strong> Si no lo es, deja muy claro el precio de tus productos o servicios\u00a0<\/strong>(por ello, aseg\u00farate si tus usuarios prefieren, por ejemplo, el precio con o sin IVA<\/strong>).<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Todos estos interrogantes (y aquellos que ir\u00e1s descubriendo en el seguimiento de las m\u00e9tricas) son los que tienes que responder en tu sitio web<\/strong>. Al igual que en la venta tradicional, puedes persuadir<\/strong> a los usuarios a trav\u00e9s de distintas t\u00e9cnicas de persuasi\u00f3n<\/strong>. Algunas de las m\u00e1s destacadas son:<\/p>\n

[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbfalse\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb spacing_right=\u00bb\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Escasez<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Urgencia<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Pruebas sociales o testimonios<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Autoridad<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbfalse\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Compromiso y consistencia<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Limitar opciones<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Deleites para convencer y persuadir<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Lead magnet<\/a><\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ background_position=\u00bbleft top\u00bb background_color=\u00bb\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb border_position=\u00bball\u00bb spacing=\u00bbyes\u00bb background_image=\u00bb\u00bb background_repeat=\u00bbno-repeat\u00bb padding_top=\u00bb\u00bb padding_right=\u00bb\u00bb padding_bottom=\u00bb\u00bb padding_left=\u00bb\u00bb margin_top=\u00bb0px\u00bb margin_bottom=\u00bb0px\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_speed=\u00bb0.3″ animation_direction=\u00bbleft\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb center_content=\u00bbno\u00bb last=\u00bbtrue\u00bb min_height=\u00bb\u00bb hover_type=\u00bbnone\u00bb link=\u00bb\u00bb border_sizes_top=\u00bb\u00bb border_sizes_bottom=\u00bb\u00bb border_sizes_left=\u00bb\u00bb border_sizes_right=\u00bb\u00bb first=\u00bbtrue\u00bb][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]Cuando existe un problema de conversi\u00f3n, por lo general se acude a\u00a0incrementar la inversi\u00f3n<\/strong>\u00a0y no a mejorar las conversiones.\u00a0Un ejemplo: inviertes X cantidad de dinero que genera unas 500 visitas al sitio. La tasa de conversi\u00f3n (Conversion Rate: CR) es del\u00a010%<\/strong>. Es decir, de 500 visitas, obtenemos 50 clientes. A trav\u00e9s de la cantidad de dinero que has invertido y la cantidad de clientes que has obtenido, puedes calcular el\u00a0CPA<\/strong>\u00a0(o\u00a0Coste por Adquisici\u00f3n<\/strong>).<\/p>\n

\u00bfQu\u00e9 hacemos para aumentar los resultados?<\/strong>\u00a0Ciertamente no hay que invertir m\u00e1s.\u00a0Hay que utilizar t\u00e9cnicas de CRO para mejorar la tasa de conversi\u00f3n sin aumentar la inversi\u00f3n.\u00a0<\/strong>La clave est\u00e1 ah\u00ed. Duplicando la tasa de conversi\u00f3n, disminuye el coste por adquisici\u00f3n.\u00a0Si optimizas las estrategias de conversi\u00f3n y logras aumentar la tasa al doble: que pase del 10% al 20%. As\u00ed tendr\u00edas el doble de clientes: 100 clientes\u00a0con un coste por adquisici\u00f3n mucho menor<\/strong>.[\/fusion_text][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb3″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

An\u00e1lisis del \u00abfunnel\u00bb o embudo de conversi\u00f3n<\/p>\n

[\/fusion_title][fusion_text]<\/p>\n

Antes de seguir, es importante que conozcas un t\u00e9rmino que es esencial en cualquier proceso de optimizaci\u00f3n de la tasa de conversi\u00f3n: el funnel o embudo de conversi\u00f3n<\/strong>. Este embudo de conversi\u00f3n est\u00e1 compuesto por los pasos que completa el usuario a medida que avanza por el proceso de conversi\u00f3n<\/strong>.<\/p>\n

\u00bfPor qu\u00e9 se le dice embudo?<\/strong> Imag\u00ednate que llegas a la puerta de un local que todav\u00eda no ha abierto sus puertas y hay un mont\u00f3n de gente esperando. El local tiene ofertas geniales ese d\u00eda. Al momento de abrir el local, la gente entra alocada a buscar esas ofertas. Muchos de ellos terminan y\u00e9ndose sin haber comprado nada. Entraron, circularon y se fueron. Otros s\u00ed compraron<\/strong>.<\/p>\n

Algo similar ocurre en el online. En la parte superior del funnel est\u00e1 el porcentaje total de usuarios que entraron al sitio web<\/strong>. A medida que avanzan en el proceso, ese porcentaje es menor<\/strong> hasta llegar al porcentaje de usuarios que realmente concreta la conversi\u00f3n<\/strong>.\u00a0Es necesario que tengas muy claro c\u00f3mo es el proceso de conversi\u00f3n en tu sitio web y que midas lo que hace el usuario en cada uno de los pasos<\/strong>.<\/p>\n

\"cro<\/p>\n

Google Analytics<\/a> te permite establecer estas m\u00e9tricas<\/strong> de forma f\u00e1cil y r\u00e1pida. Cuando tengas una visi\u00f3n completa de tu proceso de compra<\/strong> y donde est\u00e1n los puntos de mejora, ser\u00e1 el momento de aplicar las t\u00e9cnicas CRO y poder actuar directamente sobre los puntos m\u00e1s cr\u00edticos. Estos pueden ser, desde cambiar el color de un bot\u00f3n, hasta cambiar la informaci\u00f3n que pides en el checkout de tu tienda online.<\/p>\n

[\/fusion_text][fusion_alert type=\u00bbgeneral\u00bb accent_color=\u00bb#fff\u00bb background_color=\u00bb#1c6979″ border_size=\u00bb4px\u00bb icon=\u00bbfa-exclamation-triangle fas\u00bb text_align=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb text_transform=\u00bb\u00bb dismissable=\u00bb\u00bb box_shadow=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Haciendo este seguimiento, vas a poder identificar el momento (o los momentos) en el que pierdes al usuario.<\/strong> Una vez detectado, podr\u00e1s mejorar la experiencia<\/strong> para que este problema no exista m\u00e1s.<\/p>\n

[\/fusion_alert][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb3″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Evaluar una hip\u00f3tesis, experimentar y medir las conversiones<\/p>\n

[\/fusion_title][fusion_text]<\/p>\n

Hemos llegado a una de las partes m\u00e1s importantes de la t\u00e9cnica de optimizaci\u00f3n de la tasa de conversi\u00f3n<\/strong>. Ya te he explicado cu\u00e1les son los interrogantes habituales que se hace un usuario al llegar a un sitio web y el proceso de conversi\u00f3n que inicia cuando decide \u00abcomprar o adquirir\u00bb un producto o servicio.\u00a0Ya sabes que tienes un problema para transformar a los usuarios en clientes<\/strong>. Ahora la pregunta que tienes que hacerte es: \u00bfC\u00f3mo puedo mejorar mis conversiones?\u00a0<\/strong>Las posibles respuestas son:<\/p>\n

[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbfalse\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb spacing_right=\u00bb\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Mejorando la velocidad de carga<\/a> del sitio web.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Creando un encabezado<\/strong> m\u00e1s atractivo o explicativo.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Optimizando el SEO<\/a>\u00a0del sitio web.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Mejorando el copywriting<\/a> del sitio web o la landing page<\/a>.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbfalse\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb]Incluyendo botones\u00a0call to action<\/a>\u00a0m\u00e1s grandes y llamativos.[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb]A\u00f1adiendo\u00a0logos<\/strong> de seguridad y confianza.[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb]Con descripciones<\/strong>\u00a0de productos o servicios m\u00e1s cortas o m\u00e1s extensas.[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb]Con un\u00a0formulario<\/strong> con menos campos.[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]Y un largo etc\u00e9tera. Hay muchas m\u00e1s respuestas posibles. Ahora bien,\u00a0la clave del CRO es buscar hip\u00f3tesis<\/strong>. Es decir, tomar varias de estas posibles respuestas y crear una idea m\u00e1s general de lo que puede estar sucediendo. Asi te haces una\u00a0idea m\u00e1s clara de lo que necesitas mejorar<\/strong>. Ejemplos de hip\u00f3tesis:[\/fusion_text][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Los usuarios no entienden cu\u00e1l es mi propuesta de valor<\/strong> y pierden entonces el inter\u00e9s por mi sitio web.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

El dise\u00f1o de mi landing page confunde a las personas<\/strong> y hace que se vayan del sitio web en pocos segundos.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

El formulario de compra o de contacto es muy extenso<\/strong>, por lo que los usuarios se aburren y cortan el proceso.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Al plantear estas hip\u00f3tesis, est\u00e1s analizando tu sitio web y tratando de ponerte en el lugar del usuario<\/strong>. Estas mismas hip\u00f3tesis son las que van a desencadenar los experimentos<\/strong> que vas a llevar a cabo en tu sitio con el fin de mejorar las conversiones.\u00a0Ahora tendr\u00e1s que priorizar las hip\u00f3tesis<\/strong>. Esto puede traducirse en dos preguntas: \u00bfCu\u00e1l de las hip\u00f3tesis es m\u00e1s f\u00e1cil de validar? \u00bfCu\u00e1l de ellas puede darme mejores resultados? <\/em><\/p>\n

Para saberlo, solo hace falta que vayas a las m\u00e9tricas. <\/strong>Se supone que esas m\u00e9tricas est\u00e1n asociadas a un objetivo de conversi\u00f3n<\/strong>. Esto es muy importante. Algo de esto estuve lo he comentado m\u00e1s arriba. Se trata de aquellos indicadores de rendimiento<\/strong> (KPIs<\/a>) que te permiten saber si estamos cerca o lejos del objetivo.\u00a0Posibles m\u00e9tricas relacionadas con el objetivo de conversi\u00f3n<\/strong>:<\/p>\n

[\/fusion_text][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbfalse\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb spacing_right=\u00bb\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Volumen de ingresos<\/strong>.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Porcentaje de rebote<\/strong>.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Porcentaje de conversiones<\/strong>.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_2″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbfalse\u00bb][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Tiempo<\/strong> en el sitio.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Valor promedio<\/strong> del pedido.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Tasa de abandono<\/strong>.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ background_position=\u00bbleft top\u00bb background_color=\u00bb\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb border_position=\u00bball\u00bb spacing=\u00bbyes\u00bb background_image=\u00bb\u00bb background_repeat=\u00bbno-repeat\u00bb padding_top=\u00bb\u00bb padding_right=\u00bb\u00bb padding_bottom=\u00bb\u00bb padding_left=\u00bb\u00bb margin_top=\u00bb0px\u00bb margin_bottom=\u00bb0px\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_speed=\u00bb0.3″ animation_direction=\u00bbleft\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb center_content=\u00bbno\u00bb last=\u00bbtrue\u00bb min_height=\u00bb\u00bb hover_type=\u00bbnone\u00bb link=\u00bb\u00bb border_sizes_top=\u00bb\u00bb border_sizes_bottom=\u00bb\u00bb border_sizes_left=\u00bb\u00bb border_sizes_right=\u00bb\u00bb first=\u00bbtrue\u00bb][fusion_text]<\/p>\n

Que quede claro, puede haber m\u00e1s m\u00e9tricas<\/strong>. Para establecerlas, es necesario tener claro cu\u00e1l es el objetivo de conversi\u00f3n, el modelo de negocio, la raz\u00f3n de ser de tu sitio web<\/strong>. Lo cual no es poco. Siempre es necesario recordar esta m\u00e1xima y revisarla. A veces el error se encuentra en cuestiones tan b\u00e1sicas como esta.<\/p>\n

[\/fusion_text][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb3″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Lead nurturing y su importancia en la optimizaci\u00f3n de la conversi\u00f3n<\/p>\n

[\/fusion_title][fusion_text]<\/p>\n

Ya que he tocado el tema de las cuestiones b\u00e1sicas en Marketing Digital<\/a>, tengo el camino allanado para hablar de la importancia del lead nurturing cuando se trata de optimizar la tasa de conversi\u00f3n<\/strong>.\u00a0Una vez que has captado suscriptores<\/a> a trav\u00e9s de un formulario de contacto<\/a>, comienza el proceso denominado \u00ablead nurturing\u00bb o cultivo de leads<\/strong>.\u00a0\u00a1Atenci\u00f3n! El lead nurturing no es lo mismo que una campa\u00f1a de email marketing<\/a> global.<\/p>\n

Si bien se realiza a trav\u00e9s del mismo canal, el proceso de lead nurturing se enfoca en la m\u00e1xima personalizaci\u00f3n de los correos electr\u00f3nicos<\/strong>. Cada cliente potencial o lead, tiene que recibir el mensaje adecuado en el momento adecuado.\u00a0El contenido de ese contacto por email tiene que ser lo suficientemente relevante como para hacer que ese lead se convierta en cliente. Adem\u00e1s, por lo general, el proceso de lead nurturing se realiza de manera automatizada<\/strong>.<\/p>\n

As\u00ed como se programa para publicar en facebook autom\u00e1ticamente<\/a>, se puede hacer lo mismo con las campa\u00f1as de email marketing centradas en el cultivo de leads. Existen herramientas gratuitas o de pago para realizar este trabajo que te recomiendo tener a mano si quieres optimizar este proceso (una que suelo recomendar es PostCron<\/a>). Ahora te voy a dar una serie de\u00a0consejos para crear una campa\u00f1a de lead nurturing efectiva<\/strong>:<\/p>\n

[\/fusion_text][fusion_checklist icon=\u00bbfusion-prefix-icon-customcheck\u00bb iconcolor=\u00bb\u00bb hue=\u00bb\u00bb saturation=\u00bb\u00bb lightness=\u00bb\u00bb alpha=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb textcolor=\u00bb\u00bb size=\u00bb\u00bb item_padding_top=\u00bb\u00bb item_padding_right=\u00bb\u00bb item_padding_bottom=\u00bb\u00bb item_padding_left=\u00bb\u00bb divider=\u00bb\u00bb divider_color=\u00bb\u00bb odd_row_bgcolor=\u00bb\u00bb even_row_bgcolor=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Define qu\u00e9 tipo de contenido es m\u00e1s apropiado para cada ciclo de compra<\/strong>: Esto recibe el nombre de \u201ccontent mapping<\/em>\u201d\/mapa de contenidos y es vital para optimizar la tasa de conversi\u00f3n.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Transmite la idea de que la propuesta o la oferta est\u00e1 dise\u00f1ada solo para ese cliente potencial<\/strong>: Es necesario utilizar un lenguaje conversacional<\/strong> que comunique cercan\u00eda.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

No utilices un solo canal<\/strong>: Apuesta por la omnicanalidad<\/strong>. Integra tu estrategia de mailing con Social Media, contenido web din\u00e1mico y venta directa, entre otras opciones.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Si juegas mucho con las im\u00e1genes<\/a>, no te olvides de aplicar una marca de agua en fotos <\/a>y en todo tipo de piezas gr\u00e1ficas<\/a>: Puede parecer obvio, pero muchas veces pasa desapercibido ante la gran cantidad de tareas a realizar.<\/p>\n

[\/fusion_li_item][fusion_li_item icon=\u00bb\u00bb iconcolor=\u00bb\u00bb circle=\u00bb\u00bb circlecolor=\u00bb\u00bb]<\/p>\n

Crea un arquetipo de cliente para cada segmento<\/strong>: Como se trata de una campa\u00f1a hiperpersonalizada, es necesario que construyas tu buyer persona para cada segmento de mercado<\/strong>.<\/p>\n

[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column][fusion_builder_column type=\u00bb1_1″ layout=\u00bb1_1″ align_self=\u00bbauto\u00bb content_layout=\u00bbcolumn\u00bb align_content=\u00bbflex-start\u00bb valign_content=\u00bbflex-start\u00bb content_wrap=\u00bbwrap\u00bb spacing=\u00bb\u00bb center_content=\u00bbno\u00bb link=\u00bb\u00bb target=\u00bb_self\u00bb min_height=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb order_medium=\u00bb0″ order_small=\u00bb0″ hover_type=\u00bbnone\u00bb border_color=\u00bb\u00bb border_style=\u00bbsolid\u00bb box_shadow=\u00bbno\u00bb box_shadow_blur=\u00bb0″ box_shadow_spread=\u00bb0″ box_shadow_color=\u00bb\u00bb box_shadow_style=\u00bb\u00bb background_type=\u00bbsingle\u00bb gradient_start_position=\u00bb0″ gradient_end_position=\u00bb100″ gradient_type=\u00bblinear\u00bb radial_direction=\u00bbcenter center\u00bb linear_angle=\u00bb180″ background_color=\u00bb\u00bb background_image=\u00bb\u00bb background_image_id=\u00bb\u00bb background_position=\u00bbleft top\u00bb background_repeat=\u00bbno-repeat\u00bb background_blend_mode=\u00bbnone\u00bb filter_type=\u00bbregular\u00bb filter_hue=\u00bb0″ filter_saturation=\u00bb100″ filter_brightness=\u00bb100″ filter_contrast=\u00bb100″ filter_invert=\u00bb0″ filter_sepia=\u00bb0″ filter_opacity=\u00bb100″ filter_blur=\u00bb0″ filter_hue_hover=\u00bb0″ filter_saturation_hover=\u00bb100″ filter_brightness_hover=\u00bb100″ filter_contrast_hover=\u00bb100″ filter_invert_hover=\u00bb0″ filter_sepia_hover=\u00bb0″ filter_opacity_hover=\u00bb100″ filter_blur_hover=\u00bb0″ animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb last=\u00bbtrue\u00bb border_position=\u00bball\u00bb first=\u00bbtrue\u00bb][fusion_alert type=\u00bbgeneral\u00bb accent_color=\u00bb#fff\u00bb background_color=\u00bb#1c6979″ border_size=\u00bb4px\u00bb icon=\u00bbfa-exclamation-triangle fas\u00bb text_align=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb text_transform=\u00bb\u00bb dismissable=\u00bb\u00bb box_shadow=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Dada su gran importancia para la optimizaci\u00f3n de la tasa de conversi\u00f3n, voy a detenerme un momento en la cuesti\u00f3n de las \u00abpersonas de marketing<\/strong>\u00ab.<\/p>\n

[\/fusion_alert][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ before_text=\u00bb\u00bb rotation_text=\u00bb\u00bb highlight_text=\u00bb\u00bb after_text=\u00bb\u00bb title_link=\u00bboff\u00bb link_url=\u00bb\u00bb link_target=\u00bb_self\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb content_align_medium=\u00bb\u00bb content_align_small=\u00bb\u00bb content_align=\u00bbleft\u00bb size=\u00bb3″ font_size=\u00bb\u00bb animated_font_size=\u00bb\u00bb fusion_font_family_title_font=\u00bb\u00bb fusion_font_variant_title_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_shadow=\u00bbno\u00bb text_shadow_vertical=\u00bb\u00bb text_shadow_horizontal=\u00bb\u00bb text_shadow_blur=\u00bb0″ text_shadow_color=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_right_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb margin_left_medium=\u00bb\u00bb margin_top_small=\u00bb\u00bb margin_right_small=\u00bb\u00bb margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Crea un Buyer Persona de tu cliente ideal<\/p>\n

[\/fusion_title][fusion_text columns=\u00bb\u00bb column_min_width=\u00bb\u00bb column_spacing=\u00bb\u00bb rule_style=\u00bbdefault\u00bb rule_size=\u00bb\u00bb rule_color=\u00bb\u00bb content_alignment_medium=\u00bb\u00bb content_alignment_small=\u00bb\u00bb content_alignment=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb sticky_display=\u00bbnormal,sticky\u00bb class=\u00bb\u00bb id=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb font_size=\u00bb\u00bb fusion_font_family_text_font=\u00bb\u00bb fusion_font_variant_text_font=\u00bb\u00bb line_height=\u00bb\u00bb letter_spacing=\u00bb\u00bb text_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]Una\u00a0\u201cpersona de marketing<\/em>\u201d no es m\u00e1s ni menos que\u00a0el arquetipo del cliente ideal.<\/strong>\u00a0Se trata de un\u00a0personaje ficticio\u00a0<\/strong>que representa a ese\u00a0cliente que t\u00fa crees que ser\u00eda ideal<\/strong>, que ser\u00eda m\u00e1s rentable para tu negocio. \u00bfC\u00f3mo crearlo? Bas\u00e1ndote en datos demogr\u00e1ficos, encuestas, etc. Tu personaje puede ser un modelo similar a una persona real. Tiene que tener un nombre, una frase que lo defina como tal y toda una serie de caracter\u00edsticas que describen su valor como cliente de tu marca.<\/p>\n

Una buyer persona te sirve para\u00a0personalizar tu mensaje con precisi\u00f3n<\/strong>. Si has identificado sus puntos de dolor o puntos d\u00e9biles, podr\u00e1s\u00a0rebatir sus objeciones<\/strong>. Tambi\u00e9n te sirve para\u00a0priorizar entre aquellos potenciales clientes que m\u00e1s se acercan a tu cliente ideal<\/strong>.[\/fusion_text][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container type=\u00bbflex\u00bb hundred_percent=\u00bbno\u00bb hundred_percent_height=\u00bbno\u00bb min_height=\u00bb\u00bb hundred_percent_height_scroll=\u00bbno\u00bb align_content=\u00bbstretch\u00bb flex_align_items=\u00bbflex-start\u00bb flex_justify_content=\u00bbflex-start\u00bb flex_column_spacing=\u00bb\u00bb hundred_percent_height_center_content=\u00bbyes\u00bb equal_height_columns=\u00bbno\u00bb container_tag=\u00bbdiv\u00bb menu_anchor=\u00bbconclusion\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb status=\u00bbpublished\u00bb publish_date=\u00bb\u00bb class=\u00bb\u00bb id=\u00bb\u00bb spacing_medium=\u00bb\u00bb margin_top_medium=\u00bb\u00bb margin_bottom_medium=\u00bb\u00bb 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border_position=\u00bball\u00bb spacing=\u00bbyes\u00bb background_image=\u00bb\u00bb background_repeat=\u00bbno-repeat\u00bb padding_top=\u00bb\u00bb padding_right=\u00bb\u00bb padding_bottom=\u00bb\u00bb padding_left=\u00bb\u00bb margin_top=\u00bb0px\u00bb margin_bottom=\u00bb0px\u00bb class=\u00bb\u00bb id=\u00bb\u00bb animation_type=\u00bb\u00bb animation_speed=\u00bb0.3″ animation_direction=\u00bbleft\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb center_content=\u00bbno\u00bb last=\u00bbtrue\u00bb min_height=\u00bb\u00bb hover_type=\u00bbnone\u00bb link=\u00bb\u00bb border_sizes_top=\u00bb\u00bb border_sizes_bottom=\u00bb\u00bb border_sizes_left=\u00bb\u00bb border_sizes_right=\u00bb\u00bb first=\u00bbtrue\u00bb][fusion_title title_type=\u00bbtext\u00bb rotation_effect=\u00bbbounceIn\u00bb display_time=\u00bb1200″ highlight_effect=\u00bbcircle\u00bb loop_animation=\u00bboff\u00bb highlight_width=\u00bb9″ highlight_top_margin=\u00bb0″ 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margin_bottom_small=\u00bb\u00bb margin_left_small=\u00bb\u00bb margin_top=\u00bb\u00bb margin_right=\u00bb\u00bb margin_bottom=\u00bb\u00bb margin_left=\u00bb\u00bb margin_top_mobile=\u00bb\u00bb margin_bottom_mobile=\u00bb\u00bb text_color=\u00bb\u00bb animated_text_color=\u00bb\u00bb highlight_color=\u00bb\u00bb style_type=\u00bbdefault\u00bb sep_color=\u00bb\u00bb link_color=\u00bb\u00bb link_hover_color=\u00bb\u00bb animation_type=\u00bb\u00bb animation_direction=\u00bbleft\u00bb animation_speed=\u00bb0.3″ animation_offset=\u00bb\u00bb]<\/p>\n

Conclusi\u00f3n: Analiza tu proceso de compra y optimiza su tasa de conversi\u00f3n<\/p>\n

[\/fusion_title][fusion_text]<\/p>\n

Nos acercamos al final. Hemos iniciado un recorrido importante: definimos qu\u00e9 es el CRO y cu\u00e1les son sus ventajas<\/strong>, dijimos que la optimizaci\u00f3n de la tasa de conversi\u00f3n es parte de una estrategia de Marketing Digital y conocimos cu\u00e1les son los interrogantes m\u00e1s habituales de los usuarios a la hora de \u201caterrizar\u201d en un sitio web<\/strong>, hablamos del embudo o \u201cfunnel\u201d de conversi\u00f3n<\/strong>.<\/p>\n

Adem\u00e1s, describimos el proceso de optimizaci\u00f3n de conversiones<\/strong> (realizar hip\u00f3tesis, experimentar y medir), vimos la importancia del lead nurturing en la conversi\u00f3n<\/strong> y dejamos algunos conceptos m\u00ednimos sobre \u00abbuyer persona\u00bb.\u00a0Son muchas cosas. Pero hay algo con lo que me gusta cerrar los art\u00edculos: citas de especialistas sobre el tema<\/strong> que sirven como consejos. En este caso, eleg\u00ed las siguientes:<\/p>\n

[\/fusion_text][fusion_testimonials design=\u00bbclean\u00bb backgroundcolor=\u00bb\u00bb textcolor=\u00bb\u00bb random=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_testimonial name=\u00bbOli Gardner\u00bb avatar=\u00bbimage\u00bb image=\u00bbhttps:\/\/ignaciosantiago.com\/wp-content\/uploads\/2017\/10\/cro-como-optimizar-tasa-conversion-oli-gardner.jpg\u00bb image_border_radius=\u00bbround\u00bb company=\u00bbunbounce.com\u00bb link=\u00bbhttps:\/\/unbounce.com\u00bb target=\u00bb_blank\u00bb]<\/p>\n

Tus p\u00e1ginas de aterrizaje<\/strong> no son Wikipedia. Deja de agregar enlaces innecesarios<\/strong>.<\/p>\n

[\/fusion_testimonial][\/fusion_testimonials][fusion_testimonials design=\u00bbclean\u00bb backgroundcolor=\u00bb\u00bb textcolor=\u00bb\u00bb random=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_testimonial name=\u00bbJeremy Smith\u00bb avatar=\u00bbimage\u00bb image=\u00bbhttps:\/\/ignaciosantiago.com\/wp-content\/uploads\/2017\/10\/cro-como-optimizar-tasa-conversion-jeremy-smith.jpg\u00bb image_border_radius=\u00bbround\u00bb company=\u00bbmarketingland.com\u00bb link=\u00bbhttps:\/\/marketingland.com\u00bb target=\u00bb_blank\u00bb]<\/p>\n

Cada aspecto del marketing<\/strong> es completamente in\u00fatil a menos que produzca conversiones<\/strong>.<\/p>\n

[\/fusion_testimonial][\/fusion_testimonials][fusion_testimonials design=\u00bbclean\u00bb backgroundcolor=\u00bb\u00bb textcolor=\u00bb\u00bb random=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_testimonial name=\u00bbPiotr Kuzniewicz\u00bb avatar=\u00bbimage\u00bb image=\u00bbhttps:\/\/ignaciosantiago.com\/wp-content\/uploads\/2017\/10\/cro-como-optimizar-tasa-conversion-piotr-kuzniewicz.jpg\u00bb image_border_radius=\u00bbround\u00bb company=\u00bbusabilitytools.com\u00bb link=\u00bbhttp:\/\/usabilitytools.com\u00bb target=\u00bb_blank\u00bb]<\/p>\n

Si tu formulario no est\u00e1 optimizado<\/strong> y simplemente existe, acabar\u00e1 chocando contra la pared<\/strong>.<\/p>\n

[\/fusion_testimonial][\/fusion_testimonials][fusion_testimonials design=\u00bbclean\u00bb backgroundcolor=\u00bb\u00bb textcolor=\u00bb\u00bb random=\u00bb\u00bb hide_on_mobile=\u00bbsmall-visibility,medium-visibility,large-visibility\u00bb class=\u00bb\u00bb id=\u00bb\u00bb][fusion_testimonial name=\u00bbAngie Schottmuller\u00bb avatar=\u00bbimage\u00bb image=\u00bbhttps:\/\/ignaciosantiago.com\/wp-content\/uploads\/2017\/10\/cro-como-optimizar-tasa-conversion-angie-schottmuller.jpg\u00bb image_border_radius=\u00bbround\u00bb company=\u00bbthreedeepmarketing.com\u00bb link=\u00bbhttps:\/\/www.threedeepmarketing.com\u00bb target=\u00bb_blank\u00bb]<\/p>\n

El mal tiempo de carga<\/strong> es el problema de optimizaci\u00f3n m\u00f3vil<\/strong> m\u00e1s frecuente que he visto. Tambi\u00e9n es uno de los m\u00e1s f\u00e1ciles de resolver<\/strong>.<\/p>\n

[\/fusion_testimonial][\/fusion_testimonials][fusion_text]<\/p>\n

\u00a1Muy bien! Hemos llegado al final de esta gu\u00eda del CRO\u00a0<\/strong>para que empieces a pensar en tu tasa de conversi\u00f3n y modifiques algunas cuestiones con la vista puesta en la optimizaci\u00f3n. El resultado puede llegar a ser tan positivo que estoy seguro de que llegar\u00e1s a pensar \u00bfY por qu\u00e9 no lo hice antes? Ya sea por desconocimiento o por falta de tiempo, lo mejor es que lo mires a fondo y dejes de pensar en tanto tr\u00e1fico, para empezar a pensar en tr\u00e1fico cualificado que convierta<\/strong>.<\/p>\n

\u00bfQu\u00e9 te ha parecido esta gu\u00eda para entender el proceso de optimizaci\u00f3n de la tasa de conversi\u00f3n o CRO<\/strong>?\u00a0\u00bfCrees que\u00a0me he dejado algo? \u00bfTienes alguna experiencia que quieres contar? \u00bfTe has quedado con alguna duda o pregunta? Entonces te\u00a0pido es que dejes un\u00a0comentario<\/strong>. Da igual que sea o una duda o un simple gracias, pero me alegrar\u00e9 mucho de leerlo y responderlo.<\/p>\n

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